Content mismanagement: a productivity killer!

Is the way you store and use your company information impacting your effectiveness? Could changing the way you manage your bid library increase your productivity? A 2018 survey by KMWorld found that the main aim of 61% of firms implementing a knowledge management solution was to boost employee productivity. Think about the way you and […]

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Feedback loops and content updating

Your bid library is a hungry beast – it needs to be fed up-to-date content to remain useful. You put a lot of work into building a knowledge base, so you want to make sure you’re maximising its benefits; letting your information become outdated will erode users’ confidence in it and make them less likely […]

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Finding the right words

Knowledge Central’s innovative keyword search makes it a great alternative to retrieving content from traditional file and folder systems. There’s no need to remember file paths, and your search won’t return hundreds of irrelevant results. So let’s talk a little about how it works. There are three fields in a document record that the system […]

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Success is in the stars

Even the most organised knowledge base can have gaps. You might only have a couple of sentences for a particular topic because a subject matter expert wasn’t available when you needed to pull an answer together for a live tender, or it could be that a section of content simply didn’t score well enough once […]

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Knowledge management: the key to efficient bidding

If you’re one of the lucky people who doesn’t have a Christmas or early January bid deadline, you might already be planning some tasks you can get done in a quieter period when the phones aren’t ringing and your email inbox isn’t going into meltdown. One thing you could use the time for is to […]

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Search and ye shall (sometimes) find

Your content library is really only as good as your system for retrieving information – and that’s where folder-based systems just don’t cut the mustard. For good knowledge management, your solution needs to work for the way your team wants to use it. If it isn’t quick and easy for people to find what they’re […]

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Which is the right knowledge management product for you?

So you’ve decided that a bid knowledge base would benefit your business, now you’re trying to decide which of the many solutions out there is the right one for you. Here are a few things to consider: Starting point – do you already have a bid library that you’ll need to be able to transfer […]

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Starting a knowledge base – what you need to know

Once you’ve decided that a bid knowledge base is the way forward for your business, there are a few things you’ll need to consider when deciding on your next steps. Start a system The key to good knowledge management is ease of access. The system used for storing, managing and sharing the information can be […]

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The benefits of a good knowledge base

Picture the scene: it’s two hours until your bid deadline, you know you’ve previously written a piece that would perfectly answer the question in front of you – but you can’t remember which bid it was for. All you can do is flick back through recent bids and hope to stumble across it – not […]

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